Grand Riviera Princess - Playa del Carmen

ex. grand riviera princess all suites & spa resort

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710show map
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Highlights
8
SuperbBased on  92 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

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Overview

The 5-star Grand Riviera Princess All Suites & Spa Resort is set about 4.5 km from Tres Rios Ecopark .

The venue is 7 km away from Riviera Art Gallery. Thanks to a boat dock nearby, the hotel is well connected with other parts of Playa del Carmen.

A market and shops are within meters of the property.

Guests can reach Grand Riviera Princess Hotel from Cancun International airport within 50 minutes' drive.

Rooms

There are comfortable rooms with a mini-refrigerator, a kitchen, an ironing set, a DVD player and a phone provided for travelers staying in Playa del Carmen. Bathrooms are fitted with a shower, a hairdryer and dressing gowns.

Eat & Drink

Breakfast is offered in the bar every morning. Guests can try refreshing drinks in the poolside bar.

Services

Residents will benefit from shuttle service, laundry and room services.

Relax

Cots, babysitting and a kids' club are available for children. The property offers a gym, aqua fitness and aerobics classes helping guests to keep fit.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   672.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Swim-up bar

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Turkish bath

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Kayaking
  • Wind surfing
  • Scuba diving
  • Sailing
  • Banana boat
  • Water skiing
  • Mountain biking
  • Motor board
  • Tennis court
  • Beach volleyball
  • Basketball
  • Bocce
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Archery
  • Aerobics

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • All inclusive
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Beach access
  • Umbrellas
  • Live entertainment
  • Night club
  • Garden area
  • Theatre
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Garden view
  • Pool view
  • Lagoon view

Room features

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub shower combination
  • Hair dryer
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll childrenExtra bed25% of the room stayThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Coba Mayan VillageCoba Mayan Village4400 ftPlaya del carmen, Playa del Carmen
Co.Cos Culinary School & CateringCo.Cos Culinary School & Catering4800 ftAldea Thai, calle Cozumel, local 23, Playa del Carmen
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La Sirena\'s Fine Mexican HandcraftsLa Sirena\'s Fine Mexican Handcrafts2.0 miCalle 110 between 5a y 10a Ave
Tres Rios Ecopark Tres Rios Ecopark 2.8 miCarretera Cancun - Playa del Carmen Km. 40
Temazcal NaturaTemazcal Natura3.3 miMonte de los Cibeles, Playa del Carmen
Mayan TreasuresMayan Treasures3.5 miAv.40 entre calle 74-76 Mz. 391 Lt.4
Wayan Natural WearWayan Natural Wear3.6 miAvenida 5, Norte 119
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Getting around
Airports
Playa Del Carmen (PCM)4.7 mi
Cancun International (CUN)27.2 mi
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Reviews
8.4
SuperbBased on  92  reviews

Rating by category:

9.3
Location
10.0
Rooms
10.0
Service
10.0
Dining
  • 8.8
    Superb

    This hotel is a great hotel.... The size of a small village. The restaure la vachiera is amazing and thaats the only one that I have done... So I guess that the others are quite good. The only problem is the taxi to move from the hotel, they are puting the price up since they are not allow to come at the entrance of the hotel... So you will pay 20% more than normal rate without any negociations possible ! I loved the place

  • 9.2
    Superb

    the facility and staff were great.

    it is not as close to town as one would like. the hotel shuttle to and from downtown is very complicated. Signing up for dinner or activities is an activity in itself. The photos of the Platimun Room shows a hot tub on the balcony - there was no hot tub on the balcony. It is far too difficult to make dinner reservations where you want - this should be planned in advance (way in advance).

  • 8.8
    Superb

    The hotel offer totally everything its huge lots of space lot of bars great food best choice....rooms huge balcony big....beach very nice sea clean....its great choice to get spoil:))and just to relax.Make sure you take trip to Playa de Carmen city.....offer great shoping. And if you crazy enough take a car and go to Calakmul, its very long way for sure but totally the best biggest no people around you can climb totaly up on pyramide and you will see top of the world:)

    Huge hotel resort like this should offer hotel transfer to airport...but you have to pay taxi.....

  • 10.0
    Exclusive

    A totally relaxing holiday Staff really friendly and could not do enough for you

    Would have liked an air conditiioned lounge to sit in at night

  • 7.0
    Very good

    It' s the good hotel, but the beach it's not beautiful.

  • 8.2
    Fabulous

    Very beatiful hotel, great food, very friendly staff.

    A bit far from the city center. Taxis to and from quinta avenida are a bit expensive.

  • 7.8
    Fabulous

    The room is beautiful, as are the grounds, pools, and restaurants. We loved to meal options each night, though the food was not fabulous.

    The food was not great and the drinks were very watered down and low quality.

  • 8.2
    Fabulous

    the room was nice and clean. the concierge was very helpful. also, the food was very varied.

    the first one is that u have to pay 20$ to get a wifi access. the second is that there is not even a hot-tub/sauna for free use. you have to pay for the spa.

  • 7.4
    Very good

    Food was good and facility is constructed in a nice way

    It was too expensive hotel is built on a big area so walking between areas takes a long time rooms have a "damp"smell

  • 5.0
    Guest rating

    Nothing really. We wanted to try a all-inclusive for a few days. Hopefully it was only two days and for sure we'll now avoid such resort hotels in the future.

    Check in / out are just horrible. You really feel like livestock from arrival till departure. Consider this hotel as a jail for which you have to pay. It is far from everything / site to visit and it is hardly feasible to get out of this resort for an excursion (and pricy). Hopefully we were in car and we helped a few people met on site to escape this prison for a few hours. Be sure everything is checked when going out/in the hotel using your own car. I felt we had to pass the custom each time you are using your car. Restaurants are all inside and air conditionned (nothing outdoor). In addition while restaurants are not fully booked (around 30% of capacity during our stay), the hotel staff will refuse your booking unless you pay to register. Room smelt mould and again, we are far from a 5-star hotel services and comfort. All in all, people sho'd seriously consider the purpose of their trip before booking this hotel. If you objective is a 12h per day drink in the hotel pool, then why not (but cocktails are so so) if you want to discover the area then you should avoid it at all cost. You ll have better services, comfort and value for money by booking traditionnal hotel and having the restaurant separately.

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Highlights
8
SuperbBased on  92 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll childrenExtra bed25% of the room stayThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)4.7 mi
Cancun International (CUN)27.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
0Guests / room