Grand Riviera Princess - Playa del Carmen

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Riviera Princess - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Dining room

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Turkish bath

Spa & wellness centre

Overview

Grand Riviera Princess is a 5-star hotel offering free self parking, a tennis court and a soccer field. The hotel was opened in 2007 and remains an example of lavish architecture in Playa del Carmen ever since.

A stunning location gives quick access to The Plaza, which is 20 km away. The venue is near by the white-sand beach with a bar, kayaks and parasols.

A market and shops are within meters of the property.

Guests can reach Grand Riviera Princess Hotel from Cancun International airport within 50 minutes' drive.

Rooms

The hotel offers 672 elegant rooms appointed with complimentary Wi-Fi, a mini bar, a laptop-compatible safe, a lounge area and a kitchen. Grand Riviera Princess Hotel features rooms with the garden view. They also have en suite bathrooms with a shower, a spa bathtub and bathrobes.

Eat & Drink

Guests are offered a cold buffet breakfast served in the restaurant. The onsite renowned restaurant specializes in Mediterranean-Asian cuisine. The Poolside bar features billiards, live music and a terrace.

Services

The hotel offers a storage room, a cash machine and a barber shop along with conference equipment, a business centre and a slide projector for both business and leisure guests.

Relax

On-site leisure facilities include a night club, a rooftop terrace and a heated swimming pool. Various activities, including scuba diving, kayaking and boating, are available on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   672.

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Facilities

General

  • Non-smoking rooms
  • On-site car park
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Multilingual staff
  • Smoke detectors
  • Mobile phone network

Sports & Fitness

  • Fitness centre
  • Kayaking
  • Wind surfing
  • Scuba diving
  • Sailing
  • Banana boat
  • Water skiing
  • Mountain biking
  • Motor board
  • Tennis court
  • Beach volleyball
  • Basketball
  • Bocce
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Archery
  • Aerobics

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor heated swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Night club
  • Garden area
  • Theatre
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Garden view
  • Bay view
  • Ocean view
  • Pool view
  • Water view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub shower combination
  • Hair dryer
  • Room toiletries
  • Outdoor shower
  • Lighted makeup mirror

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Grand Riviera Princess - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710

Get directions
City Centre
  • Playa del Carmen
    4.4 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    672

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Premium Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Suite|Premium Double Suite (Double bed or 2 twin beds)

Club Single Room
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 2 Single beds, 1 Double bed

  • Check Prices
Room Description:

Standard|Club Room

Andaz Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

ANDAZ DOUBLE - 2 Double Beds

Grand Riviera Princess photos Room
Double Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

DOBLE 2 ADULTOS (2 CAMAS DOBLES) FAMILIAR. ALL INCLUSIVE. Standard rate

King Room
Pool view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Villa
Lagoon view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Villa|Villa Laguna Romance Adults Only

Grand Riviera Princess photos Room Laguna Villa Suite
Villa Suite
Lagoon view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:High speed internet
  • In-room safe
  • Seating area
  • Ironing facilities
  • Fan
  • Complimentary bottled water
  • Tiled/marble floor
  • Privilege access to executive lounge
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Cots available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

VILLA SUITE (1PAX). ALL INCLUSIVE. Standard rate

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Suite|Platinum Suite Triple Room

Grand Riviera Princess photos Room
Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:High speed internet
  • In-room safe
  • Slippers
  • Terrace
  • Seating area
  • Ironing facilities
  • Fan
  • Complimentary bottled water
  • Tiled/marble floor
  • Privilege access to executive lounge
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Outdoor shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Cots available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Flat-screen TV
  • Radio
Room Description:

PLATINUM SUITE (2AD+2CH). ALL INCLUSIVE. Standard rate

Grand Riviera Princess photos Room
Junior Suite
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Junior Suite|Double Junior Suite (Double bed or 2 twin beds)

Oceanfront Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Guests in these 519 sq ft suites and higher categories fall asleep to soothing sounds of the ocean, take in stunning oceanfront vistas from the private balcony.

Beachfront Junior Suite
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Gran Junior Suite - Beach Front Walk-Out

Grand Riviera Princess photos Room
Family Single Room
Garden view
  • Max occupancy:

    5 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Jacuzzi
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Ironing facilities
  • Fan
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • iPod docking station
Room Description:

This family room features a balcony, tile/marble floor and minibar.

Standard Family Quintuple Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Standard|Standard Quintuple Family Room

Family Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Standard Triple Family Room

Family Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Family Suite

Superior Junior Suite
  • Max occupancy:

    3 persons

  • Check Prices
Room Description:

Junior Suite Superior (3pers. ALL INCLUSIVE. Standard rate

Master One-Bedroom Oceanfront Cabanas
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Spacious and opulent, these 1,020 sq ft suites feature the ultimate ocean views from the private balcony off both the bedroom and the separate living room, while also offering beachfront access, an exclusive designated cabana, full privileges at The Royal Playa del Carmen Resort, and many other luxuries.

Master Oceanfront Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Master Oceanfront Suite

Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Deluxe Room

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Junior Suite|Junior Suite Deluxe Triple Room

Deluxe Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Private pool
    • Jacuzzi
    • + More
Room Description:

Suite|Deluxe Double Suite with Garden View (Double bed or 2 twin beds)

Grand Riviera Princess photos Room Junior Suite Deluxe Swimout
Deluxe Junior Suite
Pool view
  • Room size:

    595 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Single bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • In-room safe
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Fan
  • Complimentary bottled water
  • Tiled/marble floor
  • Connecting room
  • Electronic key card
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Toilet
  • Bedding:Cots available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Media:Flat-screen TV
  • Radio
Room Description:

Junior Suite|Deluxe Junior Suite with Jacuzzi

Spacious Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Spacious Junior Suites with extra high ceilings. Elegant 425 sq ft suites include a comfortably furnished private balcony bathrobes, slippers and a mini bar, restocked daily.

Executive Villa Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Laguna Villa Suite - whirlpool bathtub, in room safe, executive lounge access, ironing facilities, hair dryer, fan, seating area, flat screen television, mini bar, balcony/terrace, coffee/tea maker, shower, satellite/cable TV, telephone, air conditioning

Executive Suite
  • Max occupancy:

    3 persons

  • Check Prices
Room Description:

Platinum Suite - whirlpool bathtub, in room safe, executive lounge access, ironing facilities, hair dryer, fan, seating area, bathrobes, flat screen television, mini bar, balcony/terrace, shower, satellite/cable TV, telephone, air conditioning

Lagoon Villa Suite
  • Max occupancy:

    2 persons

  • Check Prices
Ocean King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Signature Oceanfront King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Bringing Playa del Carmen's signature reef to life on land, the Sunrise Suite offers all the comforts of home away from home. Stunning front ocean view, king bed, LED Ultra HD TV, and just steps away from renowned world class shoppes, diners, bars, and nightclubs. Perfect for 2 adults wanting to get away. Fall in love with The Carmen Hotel.  - Iron and Board, Hair Dryer, Coffee Maker, Premium Wifi Free of charge- Safe, Minibar (included one refill per day), A/C, ceiling fan, Private Bath with Shower- Balcony This is a non-refundable room type; reservations cannot be modified or cancelled once booked.

Luxury Room
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Luxury Beachfront Room
  • Max occupancy:

    2 persons

  • Check Prices
Luxury Suite
  • Max occupancy:

    3 persons

  • Check Prices
Grand Riviera Princess photos Room Junior Suite Deluxe
Luxury Junior Suite
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Junior Suite|JUNIOR SUITE LUXURY (junior-suite)

Grand Riviera Princess Location

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  • Underground stations
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  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Popular areas

Monuments and Landmarks

  • Church of Guadalupe2.7 mi

Local attractions

  • La Sirena\'s Fine Mexican Handcrafts2.0 mi
    Calle 110 between 5a y 10a Ave
  • Temazcal Natura3.3 mi
    Monte de los Cibeles, Playa del Carmen
  • Wayan Natural Wear3.6 mi
    Avenida 5, Norte 119
  • Tres Rios Ecopark 2.8 mi
    Carretera Cancun - Playa del Carmen Km. 40
  • Mayan Treasures3.5 mi
    Av.40 entre calle 74-76 Mz. 391 Lt.4

Near the hotel

  • Coba Mayan Village4400 ft
    Playa del carmen, Playa del Carmen
  • Co.Cos Culinary School & Catering4800 ft
    Aldea Thai, calle Cozumel, local 23, Playa del Carmen
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    672

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Cities nearby

Grand Riviera Princess Reviews

Guest reviews are submitted by our customers after their stay at Grand Riviera Princess

Average guest rating

8.4out of 10
Superb
Based on 81 reviews

Rating by category:

Location
9.3
Rooms
10.0
Service
10.0
Value
8.0
Dining
10.0

Guest reviews

  • Group of friends
    8.8

    This hotel is a great hotel.... The size of a small village. The restaure la vachiera is amazing and thaats the only one that I have done... So I guess that the others are quite good. The only problem is the taxi to move from the hotel, they are puting the price up since they are not allow to come at the entrance of the hotel... So you will pay 20% more than normal rate without any negociations possible ! I loved the place

  • Couple
    9.2

    the facility and staff were great.

    it is not as close to town as one would like. the hotel shuttle to and from downtown is very complicated. Signing up for dinner or activities is an activity in itself. The photos of the Platimun Room shows a hot tub on the balcony - there was no hot tub on the balcony. It is far too difficult to make dinner reservations where you want - this should be planned in advance (way in advance).

  • Couple
    8.8

    The hotel offer totally everything its huge lots of space lot of bars great food best choice....rooms huge balcony big....beach very nice sea clean....its great choice to get spoil:))and just to relax.Make sure you take trip to Playa de Carmen city.....offer great shoping. And if you crazy enough take a car and go to Calakmul, its very long way for sure but totally the best biggest no people around you can climb totaly up on pyramide and you will see top of the world:)

    Huge hotel resort like this should offer hotel transfer to airport...but you have to pay taxi.....

  • Older travelers
    10.0

    A totally relaxing holiday Staff really friendly and could not do enough for you

    Would have liked an air conditiioned lounge to sit in at night

  • Family with children
    7.0

    It' s the good hotel, but the beach it's not beautiful.

  • Single
    8.2

    Very beatiful hotel, great food, very friendly staff.

    A bit far from the city center. Taxis to and from quinta avenida are a bit expensive.

  • Couple
    7.8

    The room is beautiful, as are the grounds, pools, and restaurants. We loved to meal options each night, though the food was not fabulous.

    The food was not great and the drinks were very watered down and low quality.

  • Couple
    8.2

    the room was nice and clean. the concierge was very helpful. also, the food was very varied.

    the first one is that u have to pay 20$ to get a wifi access. the second is that there is not even a hot-tub/sauna for free use. you have to pay for the spa.

  • Family with children
    7.4

    Food was good and facility is constructed in a nice way

    It was too expensive hotel is built on a big area so walking between areas takes a long time rooms have a "damp"smell

  • Couple
    5.0

    Nothing really. We wanted to try a all-inclusive for a few days. Hopefully it was only two days and for sure we'll now avoid such resort hotels in the future.

    Check in / out are just horrible. You really feel like livestock from arrival till departure. Consider this hotel as a jail for which you have to pay. It is far from everything / site to visit and it is hardly feasible to get out of this resort for an excursion (and pricy). Hopefully we were in car and we helped a few people met on site to escape this prison for a few hours. Be sure everything is checked when going out/in the hotel using your own car. I felt we had to pass the custom each time you are using your car. Restaurants are all inside and air conditionned (nothing outdoor). In addition while restaurants are not fully booked (around 30% of capacity during our stay), the hotel staff will refuse your booking unless you pay to register. Room smelt mould and again, we are far from a 5-star hotel services and comfort. All in all, people sho'd seriously consider the purpose of their trip before booking this hotel. If you objective is a 12h per day drink in the hotel pool, then why not (but cocktails are so so) if you want to discover the area then you should avoid it at all cost. You ll have better services, comfort and value for money by booking traditionnal hotel and having the restaurant separately.

How to reach hotel

hotel Grand Riviera Princess - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710

Get directions
City Centre
  • Playa del Carmen
    4.4 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    672

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge